Really good product, very sturdy and perfect for underbed storage of shoes (which is what I bought it for). I chose not to use the wheels - as on wood floors it slides with no problem, and the small front handle makes it easy to manouvre in an out. I like the linen insert, it helps with keeping dirt off the floor as it trickles through the wicker. Will buy another one as I'm sure I can use this for other purposes.
17 October 2018
I knew this product woul not be extra durable when i orderded it, but its exactly what i was after to store my shoes in under the bed. Great thst it has castors on it. They are hard to push into place. Had to get hunby to do it. But i think the item looks great.
A. E. Moore
23 November 2014
Great quality and just the size I needed for under the bed. Very pleased.
13 November 2017
Already have one of these so when I needed extra storage I was really pleased to be able to order a matching one. These are great for storing clothes etc....they look really nice and as they are on wheels it's really easy to slide them in and out from under the bed. Have had plastic storage boxes in the past and these are so much nicer and easier to use. Not a bad price either.
2 March 2017
Perfect, just what I needed and also includes optional wheels! I like them so much I will be buying two more, but don't like the fact of having to pay two
8 March 2016
Wonderfully handy fit perfectly under bed roll under easily. I ordered four they are well made well woven and don't catch on clothes. They have made my life a whole lot easier for I have problems with my shoulders cannot pull and tug at containers these lightweight easy to roll underbed baskets are perfect for me. Thankyou
18 March 2016
It was exactly what i wanted but i'm not sure if its value for money. when screwing on the castors one of the plates you screw into had not been screwed on itself , i just think its a bit expensive for what it is, but it does fit under the bed and looks better than a plastic box.
9 March 2017
I bought two of these for on top of my wardrobe to store out of season clothes. They look nice and hold a lot more than I thought they would. The seagrass doesn't smell and it's a bonus that they come fully lined.
Questions about Order Placing:
Do I need to pay the sales tax?
No, there is no sales tax on our site.
What are the accepted payment methods?
We accept Credit Cards (only Visa), and Bank Transfer.
Do you accept international orders?
We can ship your order almost anywhere in the world.
Can I pay over the phone?
Sorry, currently we don't accept any payment over phone. Please visit our website to pick your favorite items and finish your payment online.
Is my payment on your site secure?
All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
What should I do if I am getting an error when I pay with my credit card?
If you are trying to checkout using credit card as your payment method but receiving an error, please go back and place an order again, your previous orders placed without payment will be canceled within 24 hours. Please check with your credit card company to ensure that your card is available.
What can I do, if I cannot place an order successfully online?
If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don’t work, you can contact us.
Questions about Order Processing:
Are all your items in stock?
Generally speaking, all of our items listed on the website are available. But occasionally some items may be out of order due to strong demand. If you pickup an item and pay for it, but for any reason it is not available, we will contact you as quickly as possible, and either suggest you to choose the other similar item or process a promptly refund to your account.
Can I change my order after my credit card is charged?
Please be advised that once an order has been placed and processed, it is difficult to make modification and cancellation. If you want to change your order, please click the button contact us. We shall do our best to accommodate your situation. But once your order has been shipped, the order cannot be changed or canceled.
How can I track my order?
You can check the status of your order at any time by going directly to the links provided by our customer service via email. Please note that you should have the order number and email address to track the order status. We will email the tracking number to you. Please note that carrier's website may not update the records and parcel status in time.
What should I do if my order never arrived?
Be sure that all of your orders have shipped already. If your order displays your package on the tracking website has been sent, and you don't receive it in 2 weeks; please contact customer service for assistance.
Questions about After-Sales:
How do I return a product purchased at this site?
We design our products to bring quality and performance to our customers' active life. We feel the same way about customer service. If you need to return or exchange an item, please contact us directly by email for assistance.
Reserving the Right:
This site reserves the right to make adjustments to the Return & Exchange Policy. Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service.
How long will it take to process the exchange or refund?
Total time is composed of two parts. The first part is the processing time. This is the time from when your request of exchange or refund, plus our processing procedure. The second part is the actual shipping time. This is the time that it takes for the package to be exchanged and redelivered to you.